I lost the notebook where I kept my password for my Facebook account and my email recov...

GetHuman2459292's customer service issue with Facebook from March 2019

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The issue in GetHuman2459292's own words
I lost the notebook where I kept my password for my Facebook account and my email recovery account. I, however, listed my alternate email on my about page when I could still access my FB account . Since I can still access my alternate email and you can verify that I am the one who owns it since I have written it in my Facebook about page, may I please ask for your help in recovering my account via my alternate email .
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Facebook

Customer service issue
Reported by GetHuman2459292
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 371778 others
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Timeline
GetHuman2459292 started working on this issue
Mar 12th 7:47am