First, my account was hacked, causing me to change my password for my account. After th...

GetHuman-beauso's customer service issue with Facebook from March 2019

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The issue in GetHuman-beauso's own words
First, my account was hacked, causing me to change my password for my account. After that I had not used my account for awhile and tried to sign back in. I could not remember the password so I clicked forgot password. It sent me an email that gave me a recovery code to type into my forgot password screen. Every time I type the EXACT code that I am given, the system says that it does not recognize the code. I have attempted this forgot password system several times on different devices. I would like to be able to get a new password and continue to use the email that you are going to email me at for my Facebook account. Thank you for your time, Beau Collin.
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Customer service issue
Reported by GetHuman-beauso
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 371329 others
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GetHuman-beauso started working on this issue
Mar 12th 12:50am