My Facebook account got hacked and I was told to change the password. I changed my pas...
GetHuman2329586's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Before contacting them, items GetHuman2329586 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2329586's own words
My Facebook account got hacked and I was told to change the password. I changed my password and then they said I need an authentication code. They said they sent it to my email address....which they did do but they sent to an old email address that I no longer have access to not my current email address. Which is *****@***.com .... I can't get into my Facebook or messenger without this code. They keep resending the code but to the wrong email. Please help.....and thank you for your time .
GetHuman2329586 did not yet indicate what Facebook should do to make this right.
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