Dear Facebook Team,***I really need your help as soon as possible a hacker has took ov...
GetHuman-ehablabi's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ehablabi will want to follow the link below to head to their help center. We will check on GetHuman-ehablabi later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-ehablabi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ehablabi's own words
Dear Facebook Team,***I really need your help as soon as possible a hacker has took over my mom's fb account, he changed the hotmail password, changed displayed name, removed the phone number so we aren't able to recover it .*I did all the ways to proof its my mom's account the only remaining way is to upload my mom's passport ID please help me.**Her name before being hacked : Huda Milad*After being hacked : **** **** ******Account link: https:**www.facebook.com*huda.milad.* ****Here son*Ehab Labib
GetHuman-ehablabi did not yet indicate what Facebook should do to make this right.
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