Hi. A few months ago I noticed that my most cherished album with over three hundred pho...

GetHuman2326981's customer service issue with Facebook from February 2019

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The issue in GetHuman2326981's own words
Hi. A few months ago I noticed that my most cherished album with over three hundred photos with many old friends (some who have passed away) has disappeared from Facebook. The title of the album was “Friends We Won’t Forget”. I did not delete this album it just vanished. I do not have other copies of these photos and I am ABSOLUTELY devastated that they’re gone. I have reported this issue many times with no luck. I really would like answers*help. Please please please help me get my album back.
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Facebook

Customer service issue
Reported by GetHuman2326981
Feb 28th, 2019 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 355100 others
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Timeline
GetHuman2326981 started working on this issue
Feb 28th 4:33pm