About * weeks ago I opened a what i thought was a video from friend. As soon as i did i...
GetHuman-pdiecidu's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-pdiecidu's own words
About * weeks ago I opened a what i thought was a video from friend. As soon as i did it seemed to grab every contact of mine and evidently sent them same. I posted someone phishing my acct don't open. Next thing I know I can't open my page and am told I have to have * way authentication . You sent me a number of * digit num that never worked. Just want back to way it was when I hit icon page opened up. Don't want to lose messenger contacts with new acct.
GetHuman-pdiecidu did not yet indicate what Facebook should do to make this right.
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