Fb disabled my account of * years because they said I violated community guidelines but...
GetHuman2322905's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2322905's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2322905 will want to follow the link below to head to their help center. We will check on GetHuman2322905 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2322905 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2322905's own words
Fb disabled my account of * years because they said I violated community guidelines but gave me no real reason as to why? So its been like * months now, and I still can't lig onto that account. They are holding all my pictures, and stuff important to me hostage. If I try to log on it says to confirm my identity but when I push go to help center I just get the white screen that says connection lost. I just want an explanation, and want my photos and stuff back. Can you help me?
GetHuman2322905 did not yet indicate what Facebook should do to make this right.
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