I created a messenger kids for my child, but when i try and authorize it on my phone, i...

GetHuman-ersteppe's customer service issue with Facebook from February 2019

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The issue in GetHuman-ersteppe's own words
I created a messenger kids for my child, but when i try and authorize it on my phone, it says my email and my phone number are both invalid. These are the only email*phone number linked to my account. I would like to be able to authorize the account and log in so that i can read what messages are on his messenger kids. I have been unable to authorize it on any account, so we are unable to see the messages he is recieving.
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Customer service issue
Reported by GetHuman-ersteppe
Feb 28th, 2019 - 3 mons ago
I have an issue with Facebook too
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GetHuman-ersteppe started working on this issue
Feb 28th 12:58am