My name is Carmel Coyle.*I opened a new * first Facebook account around ** January...

GetHuman2233815's customer service issue with Facebook from February 2019

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If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2233815's own words
My name is Carmel Coyle.*I opened a new * first Facebook account around ** January ****. After the first time I used a site I was asked for photo for security. I sent a photo but now assume it was photo ID that was required. I was told that my account has been disabled. I appealed the decision on the Facebook page and sent photo ID - driver licence. I have not heard anything from Facebook and don’t know how to reactivate my account. The email I used to register is *****@***.com.
GetHuman2233815 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2233815
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 339456 others
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GetHuman2233815 started working on this issue
Feb 18th 5:06pm