The issue is that there is a community page established for a program within a universi...
GetHuman-jgirts's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-jgirts's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jgirts may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jgirts's own words
The issue is that there is a community page established for a program within a university, however there has been turnover to where individuals who managed (no longer employees with the program) the account will not provide current staff access to login information. Is there a way to change the admin of the page to a neutral email or to one of the directors of the program? Is there a way to remove current admin? The page is labeled UIC TRIO Upward Bound. If this is not able to happen please let me know.
GetHuman-jgirts did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jgirts fixed the problem
We are waiting for GetHuman-jgirts to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.