We had a house fire. Someone made a fake fundraiser on "our behalf" and it appears kept...

GetHuman-bkeaslin's customer service issue with Facebook from February 2019

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The issue in GetHuman-bkeaslin's own words
We had a house fire. Someone made a fake fundraiser on "our behalf" and it appears kept the money for themselves. We had no idea until my husband ran into this person and their mother accidentally called them out on it. I want to be sure they actually collected the money (it says the fundraiser ended, thank you for donating, that it has been verified, they were accepting donations) because this is a parent of my daughter's best friend. The fundraiser was only like $*** but its exceptionally frustrating that someone would use something like that to steal from people who had good intentions.
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Facebook

Customer service issue
Reported by GetHuman-bkeaslin
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 339120 others
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GetHuman-bkeaslin started working on this issue
Feb 18th 1:42pm