After not using Facebook for sometime when I tried to login it was suddenly in Chinese...

GetHuman-valthurm's customer service issue with Facebook from February 2019

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The issue in GetHuman-valthurm's own words
After not using Facebook for sometime when I tried to login it was suddenly in Chinese or Asian characters which I don't understand. I tried to login anyway with my username and password and it told me that I'm using an old password and I had to change it and send them a photo identification which I did. ** I then got a reply in Chinese which I didn't understand and couldn't follow. There were six digits in the email which I entered as a code to get into Facebook but it didn't work. I have repeated this process at least four times in the last several months and I'm fed up.** I need someone to change the language of my account to English so I can change my password and get back into Facebook
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Customer service issue
Reported by GetHuman-valthurm
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-valthurm started working on this issue
Feb 17th 11:19pm