Hi Facebook, my device got bad so I tried logging to my account from my sister's phone...

GetHuman-asikasuc's customer service issue with Facebook from February 2019

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The issue in GetHuman-asikasuc's own words
Hi Facebook, my device got bad so I tried logging to my account from my sister's phone but each time I try it request for a new password , after changing the password , it will state that I have been locked out of my account and needed to provide an i.d. I have uploaded my driver's license for over *weeks now yet , I still can't log in to my Facebook since January. *Please I really need my account back because I have missed a whole lot.* Thanks.*Facebook i.d Success Esther chikadibia
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Facebook

Customer service issue
Reported by GetHuman-asikasuc
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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GetHuman-asikasuc started working on this issue
Feb 17th 5:01am