I was trying to upload a photo and tag it on someone else’s Facebook Page and couldn’t...
GetHuman-seerbryu's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-seerbryu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-seerbryu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seerbryu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-seerbryu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-seerbryu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-seerbryu's own words
I was trying to upload a photo and tag it on someone else’s Facebook Page and couldn’t, so I called about it and was told my Facebook was attempting to be hacked and needed a $** Google Play Card to resolve the issue. I call David Jones who told me about the potential hacking after I called them and he told me I needed * more cards afterwards and I had already been through this with Facebook at another time ago regarding going live on something. These are the REAL SCAMMERS i.e. David Jones
GetHuman-seerbryu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-seerbryu fixed the problem
We are waiting for GetHuman-seerbryu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.