I created an account on February ** because I am in great need of contacting my brother...

GetHuman-nakaiino's customer service issue with Facebook from February 2019

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nakaiino's own words
I created an account on February ** because I am in great need of contacting my brother and family. This is the only way I can contact them. On February ** I attempted to log in to check messenger, but they said there was suspicious activity. I was forced to submit a picture, and today (February **), I tried to log in. My account was disabled and I don't know why. I haven't posted anything, just messaged my brother. I really need to get in contact with him, it is serious. Though, I cannot if my account was disabled for no reason. I am not submitting an ID either, so don't ask. I should be able to contact my family without these issues. Please, it's an emergency
GetHuman-nakaiino did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-nakaiino
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 8 customers so far
Similar issue to 336906 others
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Timeline
GetHuman-nakaiino started working on this issue
Feb 16th 9:18pm