Someone has created an Account very similar to my account using my information and pict...

GetHuman-sswingle's customer service issue with Facebook from February 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sswingle will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sswingle can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sswingle's own words
Someone has created an Account very similar to my account using my information and picture, and has sent post and emails to all of my friends. My account is R. Scott Swingler. The account that was created is R Scott Swingler without the period. after the R in my name. I request that you take down this account. Do not remove the account with the R. Scott Swingler (with the period after the R in my name.**R. Scott Swingler ***-***-**** please call me or email me at *****@***.com to confirm.
GetHuman-sswingle did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sswingle
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 336764 others
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GetHuman-sswingle started working on this issue
Feb 16th 6:49pm