Notice account was hacked.*Confirmed it was me on Firefox that attempted to enter.*Crea...

GetHuman-drvirgil's customer service issue with Facebook from February 2019

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The issue in GetHuman-drvirgil's own words
Re-set password following your 'hack' message. ... Notice account was hacked.*Confirmed it was me on Firefox that attempted to enter.*Created a new password.*Keep getting a message that old password is incorrectly typed.*Re-key, re-enter newe PW *s times...same message.**Instruct me as what to do to get back into my accounts.
I have followed instructions to no avail for the last ** minutes.
Receive directions.
*** years
Two other days getting the same results...now over ** minutes total...becoming irritated!
I have an issue with Facebook too
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Facebook
Customer service issue
Reported by GetHuman-drvirgil
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 336641 others
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Timeline
GetHuman-drvirgil started working on this issue
Feb 16th 4:54pm