I use Facebook alot and watch videos from all over the world. Im able to understand vi...
GetHuman-awuramu's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-awuramu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-awuramu's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-awuramu will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-awuramu can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-awuramu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-awuramu's own words
I use Facebook alot and watch videos from all over the world. Im able to understand videos from non English speaking countries because the comments are easily translated by the translate button.* However when i hit the translate button on comments written in my local dialect 'twi' the translation means nothing at all!*I speak and write this language fluently and i want to be a translator for Facebook to enable my people get more out of using Facebook than they currently are.
GetHuman-awuramu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-awuramu fixed the problem
We are waiting for GetHuman-awuramu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.