My account has been hacked. My friends received a video I did not send. I can no longer...
GetHuman-reginahy's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman-reginahy's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-reginahy got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-reginahy may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-reginahy's own words
My account has been hacked. My friends received a video I did not send. I can no longer access or log into Facebook, messenger, or Facebook app. It says I need a two party authentication code. I have never received a code, and when I ask to resend, I don’t get one. I have followed all directions on FB help, including sending photo of my driver license and photo of myself with handwritten code and am receiving no response from FB. I have been Locked out since Tuesday. Please HELP!!!
GetHuman-reginahy did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-reginahy fixed the problem
We are waiting for GetHuman-reginahy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.