Hello, Sorry to bother you, but I really need your help, I did try to fix my facebook b...

GetHuman2220687's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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The issue in GetHuman2220687's own words
Hello, Sorry to bother you, but I really need your help, I did try to fix my facebook but it is still not working, I can't log in, the thing is I forgot my my password, and my mobile number that registered on my facebook is no longer working even the email that I'm using too, and I didn't know that I need to updated it. I tried to create a new facebook but my old facebook is really important to me, I created that facebook since ****. I hope you can help me. Thank you! God bless! ***- Christine Isip
GetHuman2220687 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2220687
Feb 16th, 2019 - 9 mos ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 336262 others
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GetHuman2220687 started working on this issue
Feb 16th 10:16am