Hello, Sorry to bother you, but I really need your help, I did try to fix my facebook b...

GetHuman2220687's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2220687 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2220687 can let us know if they help or not.
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The issue in GetHuman2220687's own words
Hello, Sorry to bother you, but I really need your help, I did try to fix my facebook but it is still not working, I can't log in, the thing is I forgot my my password, and my mobile number that registered on my facebook is no longer working even the email that I'm using too, and I didn't know that I need to updated it. I tried to create a new facebook but my old facebook is really important to me, I created that facebook since ****. I hope you can help me. Thank you! God bless! ***- Christine Isip
GetHuman2220687 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2220687
Feb 16th, 2019 - 9 mos ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 336262 others
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Timeline
GetHuman2220687 started working on this issue
Feb 16th 10:16am