Hello. Recently I have been experiencing this issue with your facebook groups. Any time...
GetHuman-kiranhay's customer service issue with Facebook from February 2019
Help with my Facebook issue
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The issue in GetHuman-kiranhay's own words
Hello. Recently I have been experiencing this issue with your facebook groups. Any time I want a post to appear on the top it gives me the option to mark it as an announcement & then pin to the top. First of all, I feel it’s pointless to mark it as an announcement as all I’m trying to do is just pin it to the top. Second of all even after marking a post as an announcement AND pinning to the top the pinned post still gets flushed out by other active*popular posts. As that’s not the point. I want the post to appear pinned on the top regardless of which other post is active or popular. Please look into that. Thank you.
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