hi, my name is adriana sclifos. *i lost my old phone. on it i had my facebook account o...

GetHuman2219664's customer service issue with Facebook from February 2019

335951 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2219664's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2219664's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2219664 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2219664 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2219664 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2219664's own words
hi, my name is adriana sclifos. *i lost my old phone. on it i had my facebook account oppened on it. i cant sign in now because my old phone number was *** *** ****. and for personal reasons i changed my phone number *** *** **** just a couple days before losing my phone. and i forgot my password. so i cant reset my password cand i have my account back? ill send u a picture with my name on it like passport if you want but i just want my account back
GetHuman2219664 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2219664 fixed the problem
We are waiting for GetHuman2219664 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2219664 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2219664
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 335951 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2219664 started working on this issue
Feb 16th 3:25am