I opened what I thought was a friends message and after that I got locked out of my acc...
GetHuman-easilver's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-easilver's own words
I opened what I thought was a friends message and after that I got locked out of my account. When I put in my password, it says I need to verify my identity. I went through the process of sending in my ID and tried the access code route. Neither of which worked. I didn’t receive the code through my phone either time. It just sent me back to the login page each time and then would ask me to verify myself again. I want to keep my same account and not make a new one. I have so many pictures and memories. It’s been two months that I have been unable to get on my account. Thank you for any help.
GetHuman-easilver did not yet indicate what Facebook should do to make this right.
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