Hi, my name is Katrena Goss. I tried changing my password. It sent me a code to email...

GetHuman2215184's customer service issue with Facebook from February 2019

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The issue in GetHuman2215184's own words
Hi, my name is Katrena Goss. I tried changing my password. It sent me a code to email. I set up new password and went to log in and it wanted to send me a sms code. Never got it. I sent a copy of my ID over a week ago. I did try to log back in using my number and it connected me to some guys account by the name of Edwin Noll. He has my phone number set up in his account. I’ve tried messaging people off his list and no one has even responded back to me. So please help me get his account separate from mine.*Thank you*Katrena Godd
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Customer service issue
Reported by GetHuman2215184
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman2215184 started working on this issue
Feb 15th 5:19pm