I am being extorted for money on Facebook and they are messaging my friends nude photos...

GetHuman2211457's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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GetHuman2211457's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211457 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211457 can let us know if they help or not.
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Before contacting them, items GetHuman2211457 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2211457's own words
I am being extorted for money on Facebook and they are messaging my friends nude photos of me, I need an account shutdown immediately. I have shut down my old Facebook with the email *****@***.com and the page that needs to be shutdown has very few friends and no information. The profile picture is one stolen of me in a black suit jacket and white shirt with a friend also in suit jacket and dress shirt, please help immediately I am in danger
GetHuman2211457 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2211457
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 334436 others
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GetHuman2211457 started working on this issue
Feb 15th 2:29am