I cannot log in to my FB account. I have spent over * hours going around in circles. I...

GetHuman-sstea's customer service issue with Facebook from February 2019

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The issue in GetHuman-sstea's own words
I cannot log in to my FB account. I have spent over * hours going around in circles. I took the problem to the Geek Squad and they could not fix it. They said that this is a FB issue. I have had this account since ****and NEVER had an issue. I was notified this afternoon by FB that I needed to change my password because I may have had someone try to use my account. I did that and confirmed the new password but it would not work. I kept changing passwords ALL afternoon and FB kept sending new codes but nothing has worked. It is just a continuous circle. I also uploaded my ID . I sent in my driver’s license with all the info. you requested. Nothing works.
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Customer service issue
Reported by GetHuman-sstea
Feb 14th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 9 customers so far
Similar issue to 334283 others
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GetHuman-sstea started working on this issue
Feb 14th 11:51pm