FB Live on my phone appears to record very well but as soon as I post it, the video qua...

GetHuman2210239's customer service issue with Facebook from February 2019

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The issue in GetHuman2210239's own words
FB Live on my phone appears to record very well but as soon as I post it, the video quality is terrible. This started about * days ago for no apparent reason. This happens no matter what location I am using but does not happen on any other device. After spending hours with Apple support, I got a new phone thinking the phone was the problem. The exact same problem now occurs on my brand new phone. This only happens on my iPhone. What can I do to fix this?
GetHuman2210239 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2210239
Feb 14th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 334220 others
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Timeline
GetHuman2210239 started working on this issue
Feb 14th 10:46pm