Hello there!! *I logged out of my account which is secure with the two factor-Identity...
GetHuman2157519's customer service issue with Facebook from February 2019
Help with my Facebook issue
First: share to improve GetHuman2157519's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2157519's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2157519 will want to follow the link below to head to their help center. We will check on GetHuman2157519 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2157519 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2157519's own words
Hello there!! *I logged out of my account which is secure with the two factor-Identity. Unfortunately, I don’t have access to the cellphone number I have on my account anymore. All I trying to do is logging back in my account but because I can’t get the * digits code, your app doesn’t let me log in. Please HELP MEEEE! I don’t want to create or lose my account. *My account name is Mar*a G*mez-Jim*nez
GetHuman2157519 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2157519 fixed the problem
We are waiting for GetHuman2157519 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.