Please help not receiving code generator

GetHuman2153662's customer service issue with Facebook from February 2019

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The issue in GetHuman2153662's own words
Hi I have a code generator on my Facebook account, unfortunately I had to reset my phone now I can't get on to Facebook at all, there is no way of me getting the code and I'm not too sure if I have my phone number on my profile, I would really like to get back on it as its has pictures of my kids and late father. Please I am desperate. I would like Facebook to try and help me get my profile back as I can't lose it.
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Customer service issue
Reported by GetHuman2153662
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 324287 others
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GetHuman2153662 started working on this issue
Feb 7th 12:10pm