I got hacked yesterday. I wrote * times to Facebook, reporting a problem. The hacker ch...

GetHuman-sandadod's customer service issue with Facebook from February 2019

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The issue in GetHuman-sandadod's own words
I got hacked yesterday. I wrote * times to Facebook, reporting a problem. The hacker changed my password, now I’m logged only on mobile device, I can’t log in anywhere else. Email where the code is sent, is inactive long ago. The only way to recover my password is trusted contacts. It says that I’m trying too often. I’ve waited for a day, and it’s still the same! Please help! How long should I wait? I’m not feeling safe. I have so much confident info on Facebook. Please!!!!!
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Facebook

Customer service issue
Reported by GetHuman-sandadod
Feb 7th, 2019 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
Similar issue to 324515 others
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Timeline
GetHuman-sandadod started working on this issue
Feb 7th 3:53pm