I'm trying to reset my password and the phone number reset is not working no matter how...

GetHuman-zschmidd's customer service issue with Facebook from February 2019

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Help with my Facebook issue
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The issue in GetHuman-zschmidd's own words
Reset my password. ... I'm trying to reset my password and the phone number reset is not working no matter how long I wait. I retried multiple times and am not receiving anything. My phone number is correct and has not changed since I created my account. I would just like to speak to someone that can manually reset my password.
It doesn't work at all.
I just want someone to reach out to me to help me fix this. Their system is broken.
I have an issue with Facebook too
How GetHuman-zschmidd fixed the problem
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Customer service issue
Reported by GetHuman-zschmidd
Feb 6th, 2019 - 4 mons ago
I have an issue with Facebook too
Seen by 11 customers so far
Similar issue to 323491 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-zschmidd started working on this issue
Feb 6th 9:27pm
GetHuman-zschmidd indicated the issue is not fixed yet.
Feb 6th 9:37pm