Opened a new account. One wee later they wanted added security on my account and wanted...

GetHuman2043578's customer service issue with Facebook from January 2019

Help with my Facebook issue
The issue in GetHuman2043578's own words
Opened a new account. One wee later they wanted added security on my account and wanted my number. They say my mobile number is not a valid number, yet it is. I've tried raising this with them through various Facebook help sections but they haven't done anything or even acknowledged. I'm trying to build a business page and I'm locked out of it. It's got a unique name and trying to set up a new account will restrict me.
GetHuman2043578 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2043578
Jan 26th, 2019 - 3 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 308270 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2043578 started working on this issue
Jan 26th 1:27pm
GetHuman2043578 indicated the issue is not fixed yet.
Jan 26th 1:28pm