Hi, my account has been disabled since December **th. I have tried to go to the support...

GetHuman2042438's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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GetHuman2042438's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2042438 will want to follow the link below to head to their help center. We will check on GetHuman2042438 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2042438 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2042438's own words
Hi, my account has been disabled since December **th. I have tried to go to the support inbox and repetitively ask for my account to be reinstated. I've sent pictures of my I.D * times at different angles in case it was blurry, (I'm ** so I have school I.d) to prove who I am. I have sent around * consecutive messages over the month and a bit, pleading for my account bad. Its locked me out of things I use on my phone because I connected to facebook. All I'm asking for from this company is to have it given back. It's quite frustrating not getting a single response for so long after you continuously try to get an answer.
GetHuman2042438 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2042438
Jan 26th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 307882 others
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Timeline
GetHuman2042438 started working on this issue
Jan 26th 4:33am