My old account has been hacked since two years ago, i want to restore access to it or d...
GetHuman-creidnee's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman-creidnee's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-creidnee will want to follow the link below to head to their help center. We will check on GetHuman-creidnee later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-creidnee may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-creidnee's own words
My old account has been hacked since two years ago, i want to restore access to it or deactivate it as I cannot use the AOL email assosiated with it anymore, when i attempt to log into it with AOL i get a notification that my account does not exist. *The account was registered to *****@***.com and I am willing to do anything I can to verify that it is me, but the only option given when i try to do this with the login feature is email, and im in a situation where since that email seems to no longer exist i cannot re-gain access.
GetHuman-creidnee did not yet indicate what Facebook should do to make this right.
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