Over the last SEVERAL months, I’ve been locked out of my business account, unable to bo...

GetHuman2026253's customer service issue with Facebook from January 2019

4 views
 | 
304570 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman2026253's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2026253's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2026253 will want to follow the link below to head to their help center. We will check on GetHuman2026253 later to make sure it's all set or try to help escalate.
The issue in GetHuman2026253's own words
Over the last SEVERAL months, I’ve been locked out of my business account, unable to boost or advertise. I sent a photo Id yet Facebook is “unable to identify” my own license. NOW they want a notarized form? This is absolutely ridiculous!! Facebook chants on about personal privacy but obviously not. My credit card information was saved into my account before being kicked off, I sent in two photos of my ID, AND I am still not authorized on my account? After spending over $*** in a time span of just a few months... absolutely ridiculous. Facebook DOES NOT care about personal privacy. Please FIX this issue.
GetHuman2026253 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2026253 fixed the problem
We are waiting for GetHuman2026253 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2026253 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2026253
Jan 23rd, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 304570 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2026253 started working on this issue
Jan 23rd 10:41pm