someone has hacked my facebook account (Tharuni Ekanayake) and has changed my passwords...
GetHuman-tharuni's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tharuni will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tharuni can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tharuni's own words
someone has hacked my facebook account (Tharuni Ekanayake) and has changed my passwords to lock me out. They have sent nude pictures of me to all my contacts and are threatening to post more and send more unless I undress completely on skype video call. They are threatening to post them all publicly and further threatened me by posting a countdown when they found out I tried to get my account back. Please I'm begging you, hhelp me get my account deleted.
GetHuman-tharuni did not yet indicate what Facebook should do to make this right.
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