Hi there,*I am trying to get into our Facebook account for Hard Rock Cafe Houston. We...
GetHuman1976870's customer service issue with Facebook from January 2019
Help with my Facebook issue
GetHuman1976870's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1976870 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1976870 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman1976870's own words
Hi there,*I am trying to get into our Facebook account for Hard Rock Cafe Houston. We are unable to get into the account even after we changed the password. It is saying *. Choose security check *. Do a security check. When we hit continue, it says "Identity not confirmed" and to try again later. There is nowhere to enter any security information. There is no support option that helps, they all just take me back to LOG IN and then we get the same run around with the security check. Please help!
GetHuman1976870 did not yet indicate what Facebook should do to make this right.
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