So Facebook thinks I'm using a fake name, which I'm not btw, and thus they want identit...

GetHuman-hititdud's customer service issue with Facebook from January 2019

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The issue in GetHuman-hititdud's own words
So Facebook thinks I'm using a fake name, which I'm not btw, and thus they want identity proof via submission of ID or something. So I send them multiple IDs with proof of my real name and they just say "unfortunately you won't be able to access your account while we're reviewing these additional documents". It has been over a week and they're still "REVIEWING" my account. I really need my account back. I have sent multiple emails to Facebook and tried to contact their customer care but they won't respond to me. The worst thing is that their accusation of me using a false name is totally wrong. I AM using my real name on Facebook and still getting treated like a street dog while people with horrendous pretentious names are there on Facebook posting all kind of explicit stuff. Please help me get my account back and stop treating me like I'm a scammer on Facebook. I am a genuine person with real friends on there and you can even ask some of my friends if the name I used is fake or not. Please help me, I'm agitated. Facebook is a big part of my life and I need my account back ASAP.
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Facebook

Customer service issue
Reported by GetHuman-hititdud
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hititdud started working on this issue
Jan 16th 1:26pm