I got a new phone amd reset old phone resulting in logging myself out when i have come...

GetHuman1974773's customer service issue with Facebook from January 2019

2 views
 | 
294158 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1974773's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1974773's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1974773 will want to follow the link below to head to their help center. We will check on GetHuman1974773 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1974773 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1974773's own words
I got a new phone amd reset old phone resulting in logging myself out when i have come to log in on new device its saying password incorrect i dont have access to the email on my account and since friday the trusted contacts just says trying to often despite leaving it a few days i need my account back i have a business page attacjed to it, i have the trusted contact codes which are usless when its repeatedly saying the same thing and ive had enough now fb hasnt been helpful in sorting this issue out the user name for this account is *****@***.com a profile pic of me an my husband on our wedding day i want it back today ive been trying for almost a week now!!!
GetHuman1974773 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1974773 fixed the problem
We are waiting for GetHuman1974773 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1974773 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1974773
Jan 16th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 294158 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1974773 started working on this issue
Jan 16th 8:35am