I tried to join university- specific group ( where you need university email for confir...

GetHuman1974554's customer service issue with Facebook from January 2019

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The issue in GetHuman1974554's own words
I tried to join university- specific group ( where you need university email for confirmation).*I received the confirmation email, however it's not working. It said something went wrong and I should try to close and re-open the browser. I refreshed the browser and open a new one, but it still didn't work. I also tried getting new links and the same thing happens.*The group admin also tried to manually added me, but it's not working.
They could make this right by making the confirmation link to work
I tried to report the problem on the ' report a problem ' function on facebook, but I they did not offer me any solution
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman1974554
Jan 16th, 2019 - 9 mons ago
I have an issue with Facebook too
Seen by 7 customers so far
Similar issue to 294095 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1974554 started working on this issue
Jan 16th 6:55am
GetHuman1974554 indicated the issue is not fixed yet.
Jan 17th 3:04pm