Yesterday I set up a new user profile with the intention of deleting my existing profil...

GetHuman1970495's customer service issue with Facebook from January 2019

2 views
 | 
293376 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1970495's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1970495's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1970495 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1970495 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1970495 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1970495's own words
Yesterday I set up a new user profile with the intention of deleting my existing profile. I have the correct email address and password, but when I enter my mobile phone number, it tells me to enter a valid mobile number. I tried going to my existing profile and removing that phone number, but it didn't seem to help. I've been to the Help Center, but I'm not finding this problem or solution. I would very much like for the system to recognize my mobile number so I can log in to my new profile!
GetHuman1970495 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1970495 fixed the problem
We are waiting for GetHuman1970495 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1970495 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1970495
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 293376 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1970495 started working on this issue
Jan 15th 6:15pm