I tried logging into Facebook on the **th of January ****,i noticed my account would no...
GetHuman-agnesoke's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-agnesoke will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-agnesoke can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-agnesoke may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-agnesoke's own words
I tried logging into Facebook on the **th of January ****,i noticed my account would not open so i deleted my Facebook app and downloaded another one. Still,it kept saying wrong email and password. So I clicked on the "forgot password" icon where I typed my phone number and password. I was notified few minutes later that my password has been sent to an email I am not familiar with (*****@***.com) while mine is (*****@***.com). I feel my account has being hacked. Please, I request for immediate action to recover my account as I am scared my account can be used for dubious affairs. I hope to get an email as soon as possible. Thanks and happy new year.
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