I can't access my account, I forgot my password & have no access to recovery email or...
GetHuman1967659's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1967659's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1967659 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1967659 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1967659 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1967659's own words
I can't access my account, I forgot my password & have no access to recovery email or phone connected to the account. Ive used my government photo id to regain access to my account in the past but I am not given this option now. I can provide u with whatever u may require to verify my identity. Please help me I've been trying for over * months to regain access to this account. Here's a link to the account*https:**www.facebook.com*ashley.day.***** Thank u for ur time * Sincerely, * Ashley Day
GetHuman1967659 did not yet indicate what Facebook should do to make this right.
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