I had * facebook charges to my visa card that were fraudulent. The charges were revers...

GetHuman1966553's customer service issue with Facebook from January 2019

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The issue in GetHuman1966553's own words
I had * facebook charges to my visa card that were fraudulent. The charges were reversed by my visa. Then, I was recharged on ***** being told by letter from my Visa account that Facebook would issue me a credit. I have not received any credit or check from Facebook. *These are the charges:********, $*.**, charge * UJ*WCGJS**********, $**.**, charge * *RAPAGGAT***Please address this issue and send me a check for $**.****I had to cancel my credit card and now have a different card than the one these charges were made on.**Thank You
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Facebook

Customer service issue
Reported by GetHuman1966553
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 292515 others
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Timeline
GetHuman1966553 started working on this issue
Jan 15th 1:32am