I have a account I can't get into on my kindle fire but I'm on it with my phone. The em...

GetHuman1965779's customer service issue with Facebook from January 2019

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1965779 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1965779 can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1965779's own words
I have a account I can't get into on my kindle fire but I'm on it with my phone. The email is cheryl.dupre@yahoo or jibajaba**@aol. I don't remember any passwords. My kindle had a problem and had to be reset to factory. I can't get back on cuz you want send code to aol. I need it sent to cheryl.dupre@yahoo. My good account has a picture of me with lots of friends and notifications. Please help. And get rid of anything with email Cherylbaker.dupre*@gmail. Thank you.
GetHuman1965779 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1965779
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 292355 others
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Timeline
GetHuman1965779 started working on this issue
Jan 14th 11:17pm