Ok I have already put one of these in for help but still nothing....my account has been...

GetHuman1964655's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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GetHuman1964655's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1964655 will want to follow the link below to head to their help center. We will check on GetHuman1964655 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1964655's own words
Ok I have already put one of these in for help but still nothing....my account has been hacked! I clicked on a video that i was tagged in earlier and now I have been logged out and can't log back in. It says that I will be sent a code but there is a problem with that... For one, I can't access the email address (A*****@***.com) associated with my account because I don't remember the password (keep in mind I created it ** yrs ago) and for two I don't have my phone number (**********) connected to this account because I have it on another account... Please again I say please help me get back into my account!! The only pictures I have of my children are on that account, I don't want to lose them. You can contact me by phone, text, or email.....phone number above and email *****@***.com
GetHuman1964655 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1964655
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 292215 others
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Timeline
GetHuman1964655 started working on this issue
Jan 14th 9:24pm