Was given the code to reset password after sending in by message photo id. Changed pas...

GetHuman1965589's customer service issue with Facebook from January 2019

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1965589's own words
Was given the code to reset password after sending in by message photo id. Changed password still would not allow me access to the account my ex partner and her son have hacked the sccount and put nadty stuff in the recovery email or number no longer have. *****@***.com i need this account as back up for my other one and need to change the security and the recovery details so ex and others cant euin my reputation spread lies false accusations.
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Customer service issue
Reported by GetHuman1965589
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 292317 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1965589 started working on this issue
Jan 14th 10:52pm