Currently, my Facebook app is up to date, and installed on an iPhone *. The phone had b...

GetHuman1963101's customer service issue with Facebook from January 2019

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The issue in GetHuman1963101's own words
Currently, my Facebook app is up to date, and installed on an iPhone *. The phone had been deactivated for close to * years prior. I think the problem lies with Facebook itself, though. It I crashes constantly. I can not be in there for more than * minutes without it crashing. Sometimes it does it in just seconds. I have did everything I could think of. Updated my phone, cleared out*made storage space, logged in and out, deleted and redone loaded the app, and turned my phone off and back on. None of this has helped. It is quite frustrating as I am on the app frequently. Any help would be greatly appreciated. Thank you.
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Customer service issue
Reported by GetHuman1963101
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1963101 started working on this issue
Jan 14th 5:57pm