Currently, my Facebook app is up to date, and installed on an iPhone *. The phone had b...
GetHuman1963101's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman1963101's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1963101's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1963101 will want to follow the link below to head to their help center. We will check on GetHuman1963101 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1963101 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1963101's own words
Currently, my Facebook app is up to date, and installed on an iPhone *. The phone had been deactivated for close to * years prior. I think the problem lies with Facebook itself, though. It I crashes constantly. I can not be in there for more than * minutes without it crashing. Sometimes it does it in just seconds. I have did everything I could think of. Updated my phone, cleared out*made storage space, logged in and out, deleted and redone loaded the app, and turned my phone off and back on. None of this has helped. It is quite frustrating as I am on the app frequently. Any help would be greatly appreciated. Thank you.
GetHuman1963101 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1963101 fixed the problem
We are waiting for GetHuman1963101 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.