My daughter was helping me set up a business Facebook account. Halfway through I decide...
GetHuman-chryssp's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-chryssp's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chryssp's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chryssp will want to follow the link below to head to their help center. We will check on GetHuman-chryssp later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-chryssp may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-chryssp's own words
My daughter was helping me set up a business Facebook account. Halfway through I decided to change the name of the account. She had to delete the first account and upon setting up the second account we were told they were shutting the whole name down because we had too many deletions going on. They further that they had to research to ensure we were not robots. How long does this research take? My site needs to get up and going as soon as possible.
GetHuman-chryssp did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-chryssp fixed the problem
We are waiting for GetHuman-chryssp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.