I created my FB account in ****, I wasn't particularity active back then and eventually...

GetHuman-shingait's customer service issue with Facebook from January 2019

291804 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-shingait's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-shingait may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-shingait's own words
I created my FB account in ****, I wasn't particularity active back then and eventually stopped using FB besides random logins required to log into other apps (being the reason i kept it). I have since lost the number and phone (device) i last used to login into my account and i never changed the email i made when i was kid creating my FB account.**I am a marketer and i need my old account with its contacts to proceed forward with a base as i am moving into paid FB ads and need to build my FB and be active again (focusing on creating a business page)...**I have filled out FBs forms that require an ID and created a new profile to check that my old one is still active **The email used for original account is *****@***.com
GetHuman-shingait did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-shingait fixed the problem
We are waiting for GetHuman-shingait to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-shingait fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-shingait
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 291804 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-shingait started working on this issue
Jan 14th 4:17pm